Dear editor,
I very much appreciate your article on the Milligan Water rate increase; it really sheds light on the truth.
"Pay down debt" as the reason to increase rates — more than double — sounds like mismanagement.
I was a customer of Milligan Water for nearly 30 years. I have had nothing but trouble and finally put in a water well.
For example, 10 years ago they shut my water off with no notice. At the time, we were out of town and our horses, dogs and other animals went without water for a few days!
They said they didn't get my check that I sent.
With no notice, they cut my water.
I told them how dangerous that was, and could have caused deaths of our animals; they seemed unconcerned.
This is the truth — they told me the policy is "no notice" cutoff because they wanted to charge $35 additional for reconnection!
This is but one example of many.
Since I installed my water well a couple years ago, I stayed connected as emergency backup. $16.50 per month for them to keep a lock on my water meter.
Some emergency backup.
Now, a no-notice rate increase to $34 for emergency backup.
I canceled this month.
They will have to pay for their mismanagement off the backs of others, not me.
What's your view? Write a letter to the editor or tweet us.
This article originally appeared on Crestview News Bulletin: LETTER: Milligan Water Service bill spike 'sounds like mismanagement'